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Why Choose Us

At MaidBrigadeUK, we pride ourselves at the best at we do, that’s why all of our services come with a 100% customer satisfaction.

How we serve

SUPPLIES: SAFE & EFFECTIVE

ECO-FRIENDLY GREENER CLEANING

RE-CLEANING GUARANTEE

All staff security cleared & trained

No agency fees ( all our staff are fully employed)

Eco-friendly products used

Provide all cleaning equipment

Insurance coverage incl key holder

Uniformed maids

Discounts for members & regularly cleaning

Reward scheme for members

Dedicated account manager for members

COVID compliant

Discount for key workers

Frequently Asked Question

  • How Much will I pay?

    No two jobs are the same! that’s why we don’t quote per hour but by the job. Our job estimate is a great tool to give you an idea but for a firm price please contact our team today.

  • Am I tied to a contract?

    Absolutely not! We don’t believe in keeping our customers tied to a contract. Naturally like most businesses we have our own T&Cs in which you can find at the footer. Please take a read

  • What time is your office open?

    Mon-Fri 9am-5pm Sat 9am-12pm. Sunday is our lazy day & so is yours!

  • How are your staff vetted?

    All our staff are interviewed; ID checked & have to go through a fully enhanced DBS security clearance before performing any work with us.

  • Will I have the same cleaner?

    We don’t believe in agency workers that’s why all our staff are employed as PAYE workers who are entitled to holiday/sick pay. We may send a different cleaner on the odd occasion to compensate for holiday cover.

  • Can I meet my cleaner before my clean?

    Yes, we encourage this! All our staff are friendly & love meeting new clients. This way you can build a relationship in which you can trust.

  • Do I need to be at home for my cleaner?

    No, we are fully insured with key holder insurance. Our staff will sign a key holder responsibility form with yourselves provided by us.

  • How to re-arrange my cleaning ?

    We are flexible, so not to stress. Please let us know a day/time which suits you. Please note if you have to cancel your booking, we require at a min 48hours notice to avoid cancellation charges.

  • Do you use bleach?

    No! this is harmful not only to our cleaners but to your home. We take no risks and as standard at no extra cost all are cleaning product are eco-friendly which are still tough enough to finish the job.

  • Do you provide the cleaning product & equipment?

    Of course! We come fully equipped for all jobs & provide all the eco-friendly or coronavirus cleaning products.

  • Can I get discount on my cleaning?

    Yes! Please visit our members page & sign up to the applicable package. We love a new member joining our family

  • I am a key worker; do I get a discount?

    Oh Yes! We at Maid Brigade want to reward you. Please provide your blue light card membership number to claim your discount. Welcome to Blue Light Card

  • I’m unhappy with my service, what do I do?

    We are shocked as well ☹ & deeply sorry you’ve had to look for this question. We strive to be the absolute best at what we do & offer 100% satisfactory. We will re-visit any job to rectify. Please call our team or e-mail feedback@maidbrigadeuk.com to discuss further.

  • How do I pay?

    We are a cashless business. All invoices will be sent via e-mail & you can pay via credit/debit card. To be entitled to our regularly cleaning discount, you will be invited to pay via direct debit “GOCARDLESS”. Don’t stress we will not take payment unless we perform a service or have your approval. Please note our cleaners can not accept cash.

How do our customers rate MaidBrigadeUK

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